PT Terms and conditions
Last Updated: 13/05/2025
These Terms and Conditions govern the relationship between Brawn ("Brawn," "we," "us," or "our") and personal trainers ("PTs" or "you") who use the Brawn platform to offer and deliver small group personal training sessions. By using the Brawn platform as a PT, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
1. Agreement to Terms
By registering as a personal trainer on the Brawn platform and providing training services through it, you explicitly agree to be bound by these Terms and Conditions. This agreement constitutes a legally binding contract between you and Brawn regarding your use of the platform as a PT.
2. PT Credentials and Qualifications
You represent and warrant that you possess and will maintain valid and recognised personal training certifications throughout your engagement with the Brawn platform. Brawn reserves the right to verify the authenticity and current status of your certifications at any time. You agree to provide Brawn with proof of your certifications upon request.
3. Service Provision and Standards
As a personal trainer on the Brawn platform, you are responsible for delivering high-quality, safe, and effective small group personal training sessions. This includes:
- Following the Brawn prescribed small group training programs and implementing exercise programs tailored to the needs and goals of the participants.
- Providing coaching, supervision, and support to clients during training sessions.
- Ensuring the safety of all participants during training sessions.
- Unless otherwise agreed with Brawn, providing any necessary specialised equipment for the training sessions.
- Maintaining a professional and respectful demeanour in all interactions with clients.
4. No-Show and Cancellation Policy
- No-Show Definition: A "no-show" occurs when a PT fails to conduct a scheduled training session without providing a minimum of 24 hours' advance notice to Brawn.
- Penalty for No-Shows: In the event of a no-show, Brawn reserves the right to charge you a penalty of £20, payable to Brawn, plus any direct costs incurred by members affected by your absence. You agree that Brawn may deduct this penalty from any payments due to you.
- We recognise that emergencies can and do happen. While Brawn retains the right to apply a £20 penalty for no-shows (as defined in the terms above), this penalty is not automatically applied in every instance.
- Penalties will only be imposed where, in Brawn’s reasonable opinion, the absence was avoidable, repeated without justification, or caused disruption to members without timely communication. In cases involving genuine emergencies or situations beyond your control, Brawn will consider the circumstances before deciding whether a penalty is appropriate.
- You are expected to notify Brawn as soon as reasonably possible in such cases. Where appropriate notice is given and the situation is deemed unavoidable, no penalty will be applied.
5. Responsibility for Substitute PT Coverage
You are solely responsible for finding a qualified replacement personal trainer to cover your scheduled training sessions if you are unable to fulfil your commitment with a 24 hour notice. Brawn is not obligated to find or provide a substitute for you. Any substitute PT must also meet Brawn's qualification standards and agree to these Terms and Conditions.
6. Payment Terms and Platform Fees
- Transparency and Communication: Brawn will ensure that detailed information regarding payment terms and platform fees is readily available to personal trainers. These terms are subject to change without notice.
- Payment Schedule: Brawn will pay personal trainers one week in arrears for services rendered. The specific day of the week when payments will be processed and the estimated time for funds to be received will be clearly communicated to PTs.
- Revenue Split: The revenue split between Brawn and PTs is 80/20, with PTs receiving 80% of the net revenue after deduction of any processing fees and VAT.
- You authorise Brawn to deduct any platform fees and any applicable penalties (as outlined in Section 4) from the member subscriptions collected by Brawn for your sessions.
- Brawn is the sole source for capturing funds for small group training sessions. PTs are not permitted to accept cash payments or request bank transfers directly from clients for services provided through the Brawn platform.
7. Session Management and Communication
- You are required to inform Brawn of any changes to scheduled sessions, including changes to session times, with sufficient advance notice. This applies not only to holidays and absences but also to any modifications to the regular schedule.
- Brawn will provide a toolset for PTs to manage their schedules more effectively. Until this toolset is available, you must communicate all changes directly to Brawn.
8. Intellectual Property
You retain ownership of any pre-existing intellectual property rights you hold. However, by using the Brawn platform, you grant Brawn a non-exclusive, royalty-free license to use any content specifically created for or used on the platform in connection with your services for the purposes of operating, promoting, and improving the platform.
9. Confidentiality
You agree to keep all member data, including personal information and fitness progress, strictly confidential and to use it only for the purpose of providing training services through the Brawn platform. You also agree not to disclose any confidential or proprietary information belonging to Brawn to any third parties.
10. Term and Termination
- This agreement shall commence upon your registration as a PT on the Brawn platform and shall continue until terminated in accordance with this section.
- You may terminate your engagement as a PT on the Brawn platform by providing Brawn with 28 days' written notice.
- A shorter notice period may be requested and will be considered at Brawn’s discretion; Brawn reserves the right to accept or reject any such request.
- For example, a shorter notice period may be approved if another PT agrees to take on your existing session commitments in full and without disruption to members. However, approval is not guaranteed and will depend on Brawn’s operational needs.
- Brawn reserves the right to terminate this agreement with you at any time by providing you with 28 days' written notice. Brawn may also terminate this agreement immediately for cause, including but not limited to a breach of these Terms and Conditions or failure to maintain required qualifications.
11. Disclosure of Direct Member Conversion
You agree to promptly disclose to Brawn if you convert any members who were initially introduced to you through the Brawn platform into direct personal training clients outside of the Brawn platform.
12. Indemnification
You agree to indemnify and hold Brawn harmless from any claims, damages, losses, or expenses, including legal fees, arising out of or relating to your provision of services through the Brawn platform, your breach of these Terms and Conditions, or your negligence or willful misconduct.
13. Limitation of Liability
To the maximum extent permitted by law, Brawn shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Brawn platform or your provision of services, even if Brawn has been advised of the possibility of such damages. Brawn's total liability to you for any claim arising out of or relating to these Terms and Conditions shall not exceed the total amount of platform fees paid by you to Brawn in the twelve (12) months preceding the event giving rise to the claim.
14. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Uniform
Brawn will provide you with one complimentary co-branded t-shirt. Any additional uniform items will be your responsibility and cost. You are expected to maintain a professional appearance while delivering training sessions on the Brawn platform.
16. Independent Contractor Status
You acknowledge and agree that you are an independent contractor and not an employee of Brawn. You have the sole discretion to determine how and when you provide your services, subject to the terms herein. You are responsible for all of your own business expenses, including taxes and insurance.
17. Changes to Terms and Conditions
Brawn reserves the right to modify these Terms and Conditions at any time by providing you with reasonable notice. Your continued use of the Brawn platform after the effective date of any changes constitutes your acceptance of the revised Terms and Conditions. Notice to be served via email to the address they have provided at onboarding.
By agreeing to these Terms and Conditions, you acknowledge that you have the authority to enter into this agreement and that you agree to be bound by all of the terms and conditions contained herein.